Privacy Policy

SideEye Media / Mod Creation Group ("SideEye," "we," "us," or "our") operates sideeye.in and related B2B growth services. This Privacy Policy explains how we collect, use, store, and protect personal information.

1. Information We Collect

We may collect the following categories of personal data:

• Contact form submissions: Full name, business email, WhatsApp phone number, service interest, budget range, and message content submitted via our website contact form.
• WhatsApp opt-in records: Phone numbers, consent timestamps, campaign preferences, and interaction logs for users who opt in to receive WhatsApp messages through our Meta Cloud API infrastructure.
• Technical data: IP address, browser type, device information, and analytics data collected automatically when you visit our website.

2. How We Use Your Information

We use collected data to:

• Respond to inquiries and schedule demos
• Deliver WhatsApp messaging services to opted-in users
• Improve our website and service offerings
• Comply with legal obligations and Meta platform policies

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Storage

Contact form leads are stored securely in MongoDB Atlas, a cloud-hosted database with encryption at rest and in transit. Access is restricted to authorized SideEye personnel only. WhatsApp messaging data is processed through official Meta Cloud API endpoints with industry-standard encryption.

4. WhatsApp Messaging & Opt-In

WhatsApp messages are sent only to users who have provided explicit opt-in consent. Users may opt out at any time by replying STOP to any message or contacting support@sideeye.in. We maintain opt-in records as required by Meta's Business Messaging Policies.

5. Data Retention

Contact form submissions are retained for up to 24 months unless a longer retention period is required for legal or contractual purposes. WhatsApp opt-in records are retained for the duration of the messaging relationship plus any period required by applicable law or Meta policy.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for WhatsApp messaging at any time

To exercise these rights, contact us at support@sideeye.in.

7. Cookies & Analytics

Our website may use essential cookies and analytics tools to understand site usage. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated "Last updated" date.